Streamlining Asset Management for Datacentrix

Client Overview

Datacentrix Managed Print Services (MPS) Western Cape is a leading provider of print services, working with numerous clients across South Africa. To enhance service delivery and operational efficiency, Datacentrix sought a solution to improve the tracking and management of its assets and contracts.

Challenges

Datacentrix MPS Western Cape faced the following challenges:

• Limited Tracking: Difficulty in monitoring asset movements and history, particularly with a primarily paper-based system.
• Complex Contract Management: Managing complex rental agreements efficiently was a significant challenge.

These issues limited Datacentrix’s visibility into active assets and created inefficiencies in asset management processes.

Solution

Paperserve deployed CASM Contract & Asset Management, integrating:

• Tonner and Meter Reading Tools: Allowing for more precise tracking of usage and maintenance needs.
• Contract Management: Integrating complex rental agreements into CASM’s platform, simplifying oversight.

This comprehensive integration digitized Datacentrix’s asset management process, enabling streamlined and effective tracking.

Results and Benefits

With CASM in place, Datacentrix experienced the following improvements:

• Enhanced Asset Visibility: A real-time snapshot of active assets and contracts enabled better decision-making.
• Improved Reporting: CASM’s reporting engine provided Datacentrix with detailed insights, allowing them to proactively manage assets nearing contract end.
• Operational Efficiency: Digitizing asset management minimized the dependency on paper-based processes, improving workflow.

CASM empowered Datacentrix to manage their assets more effectively, delivering enhanced control and foresight.

Conclusion

For Datacentrix, CASM proved to be a transformative solution, turning an outdated paper-based process into a streamlined, digital asset management system. The platform’s integrated tools and robust reporting capabilities have enabled Datacentrix to manage its assets efficiently, setting a foundation for scalable and sustainable growth.